RejectCustomerAddressInformationCommand
Overview
Rejects a submitted address with reason. Customer must provide valid address verification.
Status: 📝 Documentation in progress
Command Structure
{
"cmd": "RejectCustomerAddressInformationCommand",
"data": "{\"addressId\":67,\"comment\":\"Address does not match utility bill provided\"}"
}
Parameters
| Parameter | Type | Required | Description |
|---|---|---|---|
addressId | long | Yes | Address record ID |
comment | string | Yes | Rejection reason (mandatory) |
Common Rejection Reasons
- Address doesn't match supporting documents
- Incomplete address (missing street number, etc.)
- Address cannot be located/verified
- PO Box provided instead of physical address
- Document provided is outdated (>3 months old)
Effects
- Sets verification status to REJECTED
- Blocks loan approval until valid address provided
- Sends notification to customer
- Customer must update address information
Related Commands
- CreateAddressInformationCommand - Submit new address
- ApproveCustomerAddressInformationCommand - Approve address
- GetCustomerAddressDetailsQuery - View addresses